Frequently asked questions

We are predominantly a private practice with a very small NHS contract. For this reason we have no capacity on the NHS at present, and when we do, we prioritise it to children, vulnerable children and adults, and those on certain benefits. If you would like to register as a patient at Tenbury Dental Centre, we can register you on a private basis only at present. Please contact the reception team for details.

• Brush your teeth at least twice a day, and clean between them with floss or interdental brushes such as TePe brushes at least once a day.
• Use a toothpaste that contains fluoride, which helps prevent cavities.
• Avoid foods with a lot of sugar, which feeds the bacteria that cause plaque and cavities, and avoid tobacco, which stains teeth, causes gum disease and increases the risk of oral cancer.
• Brush your tongue. It removes food particles and plaque-causing bacteria, and keeps your breath fresh.
• Keep to the check-up interval your dentist recommends.

Every fee is published on our fees page, along with our finance options. Every treatment we carry out is tailored to the patient and fees depend on the case, so to find out what your treatment would cost you first need an assessment with one of our dentists.

You have a range of options depending on your case: a denture, several individual implants, an implant-supported bridge, or a full-arch All-on-4 or All-on-6 solution. Call our treatment coordinators, who will book you in for a consultation with one of our dentists.

Yes. You can see our hygienist through the direct access pathway without a referral from a dentist. We would recommend seeing a dentist if you have not had an examination within the last year.

Yes, of course. We have patients who travel to us from as far as London, Cornwall and abroad, and you can continue to see your usual dentist. Please keep your contact details up to date with us, and let us know of any change to your address or telephone number as soon as possible.

Many people feel anxious about going to the dentist. They may fear the possibility of pain, or feel embarrassed because they have not been for a long time. We understand these feelings and are sympathetic to patients who are nervous or have a phobia. Do not be worried about telling your dentist that you are nervous or frightened. It helps if you can identify what makes you nervous and let the practice know before you arrive. Two of our dentists are qualified to provide conscious sedation. How we help nervous patients.

Yes. On treatment over £500 we offer 0% finance over 12 months, provided by Tabeo and subject to status, so you can spread the cost through the year without paying any extra. See our finance options.

When a tooth is removed you are left with a socket in the jawbone. A blood clot forms first, and the gum then heals over it. If bleeding starts when you get home, apply pressure to the socket with a clean, damp, rolled piece of gauze or a clean cotton or linen handkerchief, and keep biting for 20 to 30 minutes. That usually stops it. If it does not, keep biting on the pad and telephone the practice for advice.

We take complaints seriously and investigate them fully and fairly. Vishal Patel is our Complaints Manager and Marcel Mehra is the Deputy Complaints Manager. We aim to resolve verbal complaints within 24 hours where possible, acknowledge written complaints within three working days, and respond fully in writing as soon as practical. The full procedure, including who to contact if you are not satisfied with our response, is on our complaints procedure page.